Disclaimer:
This estimator is provided by Palace Resorts and all fees are determined by Palace Resorts. The purchase of the all-inclusive meal plan is required. To make the payment, please contact the Palace All-Inclusive Payment Desk at 1-844-272-5223 or 1-305-925-3094, as all fees must be paid at least 30 days prior to check-in or the reservation is subject to cancellation by Palace Resorts. If reserving within 30 days of the check in date, please contact the Palace All-Inclusive Payment Desk at the time of making the reservation to pay all fees. The above fees are subject to change at any time by Palace Resorts. The all–inclusive meal plan fees will be based on number of nights reserved and the maximum occupancy of the unit. In the case of a Getaway, the fee will be based on the 7 nights reserved and the maximum occupancy of the unit. The maximum and minimum occupancy per room category are as follows: Studio - min occ. 2 adults, max 4; Studio (MPW) min occ. 2 adults, max 2 adults; Two-Bedroom min occ. 4 adults, max 6. Other terms and conditions may apply. All rates and promotions are subject to change without notice by Palace Resorts. Payment of the all-inclusive meal plan fee is through an international bank which may result in a processing fee being imposed by your credit card issuer. The all-inclusive meal plan fees must be paid in full at least 30 days prior to check-in.
Kids and Teens Free Promotion:
(Kids 17 years old and under at time of travel stay Free) applies to the following resorts: Beach Palace (BCC), Moon Palace Cancun (MPN, MPZ & MPW), Playacar Palace (PKP), Cozumel Palace (CZP), and Moon Palace Jamaica (MPJ). The child’s age must be reported in the reservation and proof of age will be required at the time of check in. In the event that the age of the child is 18 years old or older at the time of the check in, the rate difference will be charged directly to the guest at check in.
Blackout dates are as follows: Nov. 18 -25, 2023, Dec. 24, 2023 - January 1, 2024, March 23 - 30, 2024, Nov. 23 - 29, 2024, Dec. 24, 2024 - Jan 1, 2025. Kids and Teens Free Promotion only applies where offered and once minimum adult occupancies have been met. As an example: if you are booking a studio for 1 adult and 3 children, you will pay for 2 adults and then 2 children will be free.
Cancellation Policy:
One-night all-inclusive fee will be forfeited if reservation is cancelled 3 days or less prior to scheduled arrival date or if you do not check in as planned. Three nights will be forfeited if check-in dates are within the following time frames: December 22 - January 3 or March 24 - April 28 and your reservation is cancelled within 30 days prior to arrival or if you do not check-in as planned.
